Support
Common Questions
Everything you need to know about optimizing your sugarbush operations with MapleFlow.
How accurate are the flow predictions?
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Our predictions are based on the UVM Proctor Maple Research Center's research on sap flow conditions, using a 100-point scoring algorithm across 8 weather factors. Accuracy is highest for today and tomorrow (88-95% confidence) and decreases for days further out, which we display transparently alongside every prediction.
What regions does MapleFlow cover?
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MapleFlow works across all major maple-producing regions. In the US, we use the National Weather Service API for the most accurate local forecasts. For locations in Canada (Quebec, Ontario, etc.), we use Open-Meteo for global coverage. The app automatically selects the right data source based on your location.
What is the freeze-thaw cycle?
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Maple sap flows when nights drop below 32°F for at least 4 hours and days warm above 40°F. This temperature swing creates pressure changes inside the tree that push sap out through the tap holes. Without this cycle, no sap flows regardless of other conditions — which is why MapleFlow checks for it first before scoring any other factors.
Can I track multiple locations?
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Yes! Tap the location name in the header to open the location picker. Search for any city or town, save it, and switch between your sites instantly. Your selected location persists between sessions. Perfect for operations with taps spread across multiple towns.
Do I need any hardware or sensors?
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No hardware needed. MapleFlow works entirely from weather forecast data provided by the National Weather Service and Open-Meteo. Just download the app, allow location access (or search for your sugarbush), and you'll get predictions immediately.
How do the notifications work?
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Set up evening alerts that notify you before a strong sap day. Choose your minimum droplet rating (3-5) and preferred notification time (5-9 PM). Alerts automatically update as weather forecasts change through background refresh, so you always get the latest prediction.
What devices are supported?
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MapleFlow requires an iPhone running iOS 17 or later. The app uses modern iOS features like the Observation framework and Swift Charts for the best experience.
